FAQs

How regularly do you send out orders?

We pack orders out 5 days a week Monday to Friday.

Do you accept refunds or exchange?

Yes we do - in fact we encourage it! We want all of our customers to be 100% happy with their sassind purchase. Refund is offered on product which is returned within 7 days of delivery. As soon as product has been received and inspected, a full refund will be made. For more information, see our Refund Policy.

Do you offer free shipping in Australia?

When you spend over $179, your parcel will be sent out via standard post.

If your order is less than $179 you will be charged a flat rate of $13 for postage.

Do you ship outside Australia?

Yes we do. We ship Globally. Rates vary from $26 - $41. Check website for details.

Do you have any retails stores?

No. We are online exclusive. That's how we offer such competitive pricing!